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NMPTeAm Client Satisfaction Questionnaire

The NMP TeAm Project (Improving the services of the NMP NCP Network through Trans-national Activities) aims at improving Nanotechnologies, Materials and new Production Technologies (NMP) National Contact Point (NCP) service across Europe therefore helping simplify access to FP7 calls, lowering the entry barriers for newcomers, and raising the average quality of submitted proposals through closer collaboration between the NMP NCPs.

As service providers we NMP NCPs are interested in optimising our offer according to your needs. You can help to improve the system by answering this short questionnaire. We will consider the survey results for our services and get in contact with those who can make further improvements. Thank you in advance for your time and efforts.

If you have questions about the survey you can contact your national NCP NMP or send an email to desole@apre.it or borgna@apre.it


1. Your Profile

Gender:

Country:

Organisation Status:




 

2. Your Degree Of Familiarisation With FP7 and NCPs

What is your personal experience with the EU Framework Programmes (FPs)?:





How do you get information on FP7?:





 

Do you know the NMP NCP in your country?:

How does your NCP make contact with you?:




 

What type of information do you get from your NMP NCP?:










 

3. Services From Your NMP NCP

Do you think that your NMP NCP inform you timely about the info-days, seminars, partner searches, calls, etc.?:

Which of the NCP standard services do you get?:









 

Among the above mentioned services, which one/ones do you use most?:

What do you think about the quality of the above services?:

Service very poor poor satisfactory good excellent
Support during proposal writing
Partner search
Support on administrative procedures and contractual issues
Support with EPSS system and proposal uploading
Documentation (forms, guidelines, manuals, etc.)
Support at the negotiation phase
Support during project implementation and reporting
Other (please specify):

What kind of problems have you encountered in having these services?:

Please rate the services provided by your NMP NCP?:

What kind of help would you like to receive from your NCP?:














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